Shipping & Delivery
You will be notified by e-mail at various stages during the dispatching process of your order. If you have an account, you can login and check "My Orders" for the current status of your order.
We try to send packages ordered before 15.00 the same day. with the exception of weekends and during bank holidays. After your order is shipped by DHL you will receive an email.
Unfortunately we are unable to change a delivery address once the order has been dispatched. Please note that we won’t ship your package again if you weren’t able to collect your package.
Once your order is sent, you will receive a tracking number by e-mail to follow your package along its trip to your doorstep. Feel free to contact Customer Service if you have any further questions or concerns regarding the shipment of your order.
Your order will be delivered within 2 - 4 working days. Our packages are shipped with DHL and a signature may be required on receipt. If you are not around to take the delivery of your parcel, the carrier will leave a calling card telling you how to collect your package.
Alternatively DHL will try one more time to deliver the package.
Below you can find the indicated delivery times per country.
Netherlands, Belgium – 1 working day
Sweden South – 2 working days
Sweden North – 3 to 4 working days
Other countries Europe – max 4 workings days
The shipping costs above 50 € are for free, below 50 € we charge 7,50 €.